Podcast

It’s Not You—It’s Your Hospitality

It’s Not You, It’s Your Hospitality is for independent restaurant owners, operators, and leaders who want to build thriving businesses without burning out their teams or losing sight of what…

Download on the App Store

Already have it? Open in the app

Latest episodes

  1. How Most Restaurants Get Customer Retention Completely Wrong23 Oct 2026
  2. The Secret to Guest Loyalty: Treat Them Like a Date19 Oct 2026
  3. The Secret Behind Meow Wolf’s Immersive Experience (And Why It Works)17 Oct 2026
  4. The Number One Thing That Can Make or Break Your Brand14 Oct 2026
  5. AI Can’t Fix Your Restaurant’s Biggest Problem (Focus on This Instead)12 Oct 2026
  6. How To make Your Brand Actually Impossible to Ignore29 Sep 2026
  7. Author of Unreasonable Hospitality: Hospitality Training He Didn't Put In The Book (Will Guidara)22 Sep 2026
  8. Service vs. Hospitality: How Chick-fil-A’s Strategy Changes Everything15 Sep 2026
  9. How Chick-fil-A & Hillstone Execute Hospitality Training9 Sep 2026
  10. 10 years of No Bs Hospitality Training in 15 mins3 Sep 2026