Podcast

The Handbook: The Operations Podcast

Running a serviced based business, an agency or consultancy isn’t just about great client work. It’s about keeping everything behind the scenes running smoothly. That’s where The Handbook comes in.…

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Latest episodes

  1. Flying the Plane While Changing the Engine: A Post-Merger Fix with Luis Perez22 Sep 2026
  2. Utilization, Scope Creep, and Rev Rec: The Finance Side of Delivery with Rich Brett25 Aug 2026
  3. Revenue Up 2x, EBITDA Up 5x: The Operating Model Behind It with Andrew McBarnett4 Aug 2026
  4. Cashflow, P&L, and Pricing: What Every Leader Needs to Know with Rich Brett7 Jul 2026
  5. 3 events in June: Toronto, NYC & online – join me!16 Jun 2026
  6. 8 Acquisitions: The Ops Lessons Most People Learn Too Late with Jonathan Healey15 Jun 2026
  7. Revenue Is Up. Profit Isn't. Here's Why with Rich Brett26 May 2026
  8. Why Only 13% of Firms Feel Ready to Scale – with Manish Kapur & Rich Brett21 Apr 2026
  9. 5 ops events. 8 weeks. Zero excuses. RSVP now!9 Apr 2026
  10. 6 Ops Changes That Took This Business from Scrappy to Scalable – with Alex Bodini31 Mar 2026