Podcast

[Un]Churned – The No. 1 Podcast for Customer Retention

If you're experimenting with automation, questioning the traditional post-sales model, or trying to drive more value with less headcount, you're in the right place. AI won’t fix churn, but these…

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Latest episodes

  1. He Cut Exec Prep From 4 Hours to 10 Minutes ft. Simon Farthing (Bloomreach)5 Aug 2026
  2. How to Stand Out in a Crowded CS Hiring Market (Without a CS Background) ft. Katy Bone (Gainsight)3 Aug 2026
  3. Vibe Coding Is a Bandaid on a Bandaid ft. Saumyo Mukherjee (Braze)29 Jul 2026
  4. Why BCGx's Chief AI Officer thinks writing code by hand is a waste of time ft. Matthew Kropp (BCGx)22 Jul 2026
  5. What a Chief AI Officer Actually Does ft. Ziv Peled (AppsFlyer)20 Jul 2026
  6. Claude Code Cut Dev Cycles 60% Then Forced an Org Redesign ft. Margo Martin & Jason Goldsmith (Deltek)15 Jul 2026
  7. The Old Playbook Is Obsolete. The New One Isn't Built. ft. Amanda Moran (Darktrace)13 Jul 2026
  8. He Created a Job Title 1,000+ People Now Have ft. Yash Tekriwal (Clay)8 Jul 2026
  9. Your North Star Metric Is Wrong (and It's Killing Your Retention) ft. Mark Roberge (Stage 2 Capital)6 Jul 2026
  10. How to Sell Community to a CEO Who Doesn't Care About Community ft. Chris Catania (Esri)1 Jul 2026