Podcast

The CX and Culture Connection Podcast with Host Matt Egol of JourneySpark Consultants

The CX & Culture Connection Podcast with Host Matt Egol of JourneySpark This is a podcast or CX Leaders who looking to drive growth and innovation through the connection of customer experience and…

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Latest episodes

  1. The Competitive Advantage Every Leader Needs3 Aug 2026
  2. Why Open-Minded Leaders Make Better Decisions in the Age of AI20 Jul 2026
  3. Emotion As the Foundation of CX6 Jul 2026
  4. LX, Culture, and CX: Building Brands for the Long Game22 Jun 2026
  5. The Hidden Shift Reshaping Marketing and CX8 Jun 2026
  6. Ethical AI and the Future of Workforce Learning25 May 2026
  7. Why AI Doesn't Scale (And How to Change It) with Jack Shay11 May 2026
  8. CX, Brand, and Growth Alignment in B2B Leadership27 Apr 2026
  9. Why Strategy Lost Sight of CX (And How to Get Back)30 Mar 2026
  10. How AI Upskilling and CX Are Reshaping Work w/ Mitch Doering16 Mar 2026