Podcast

Customer Success Talks

Welcome to Customer Success Talks: Real Challenges, Expert Advice – the podcast for everyone passionate about CS! Whether you're transitioning into CS or a CSM with around three years of experience,…

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Latest episodes

  1. Why Most QBRs Fail And the 15-Minute QBR That Fixes Them29 Jul 2026
  2. Getting Things Done with David Allen: Master Productivity15 Jul 2026
  3. The Productivity Shift Every Customer Success Manager Needs to Make1 Jul 2026
  4. The Hidden Reason Clients Aren't Getting Results - Maranda Dziekonski17 Jun 2026
  5. Financial Acumen: How to Drive Revenue & Prevent Churn3 Jun 2026
  6. The Biggest Customer Success Managers Mistake: Empathy Without Boundaries20 May 2026
  7. CSM Quick Lesson: Master SPICE Model for Client Conversations with Andrea Rijna29 Apr 2026
  8. Becoming a CS Leader for the First Time: Leading Without a Title, Influence, Personal Branding8 Apr 2026
  9. CSM Quick Lesson: Revenue Focus, Mindset & Tactical Tips Revealed1 Apr 2026
  10. Becoming a Customer Success Leader for the First Time | How to Navigate Your First Leadership Role25 Mar 2026